Privacy Policy

precisio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruitment platform. Please read this policy carefully. By using the Service, you consent to the practices described here.

Information you provide directly:

• Account data: Name, email address, company name, and role when you register.
• Profile data: Information about your organization, job openings, and hiring preferences.
• Communications: Messages you send us via email or in-app support.
• Payment data: Billing details processed securely by our payment provider (we do not store card numbers).

Information collected automatically:

• Usage data: Pages visited, features used, actions taken, and session duration.
• Device data: Browser type, operating system, IP address, and device identifiers.
• Cookies: Session cookies for authentication and preference cookies for settings. See our cookie section below.

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Authenticate your identity and manage your account.
• Process payments and prevent fraud.
• Send transactional emails (e.g., account confirmations, password resets).
• Send product updates and marketing communications (you may opt out at any time).
• Analyse usage patterns to improve features and user experience.
• Comply with legal obligations and enforce our Terms & Conditions.

When you use precisio to manage recruitment, you may upload or input personal data about job candidates. We process this data on your behalf as a data processor. You are the data controller and are responsible for ensuring you have a lawful basis for processing candidate data.

We will only process candidate data according to your instructions and will not use it for our own purposes. Candidates whose data you process have rights under applicable data protection law, and you are responsible for facilitating those rights.

Our platform uses artificial intelligence to analyse candidate profiles, generate match scores, and provide hiring recommendations. AI-generated insights are based on the data you provide and publicly available professional information. We do not use candidate data to train our AI models without explicit consent. AI scores are advisory tools and should be used alongside human judgement in all hiring decisions.

We do not sell your personal data. We may share information with:

• Service providers: Trusted vendors who assist us in operating the platform (e.g., cloud hosting, analytics, payment processing) under strict data processing agreements.
• Legal compliance: Where required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

We retain your account data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for up to 90 days for backup and legal compliance purposes, after which it is securely deleted. Candidate data you upload is retained according to your settings and deleted upon your request.

We use the following types of cookies:

• Essential cookies: Required for authentication and security. Cannot be disabled.
• Preference cookies: Store your settings and preferences.
• Analytics cookies: Help us understand how the Service is used. You may opt out.

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that inaccurate data be corrected.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Where processing is based on consent, withdraw it at any time.

To exercise these rights, email us at support@feltsense.com.

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no system is completely secure. We encourage you to use a strong password and notify us immediately of any suspected unauthorized access to your account.

Your data may be processed in countries outside your own. When transferring data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure your data receives adequate protection.

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. The "Last updated" date at the top of this page indicates when changes were last made. Continued use of the Service after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team at support@feltsense.com.